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What CountWatch does
What a watch is, what counts as usual, and the three kinds of alert.
A watch follows one number
A watch follows one count over time: orders, sign-ups, payments, finished jobs. Add a label such as shop=eu and each value gets its own watch. CountWatch keeps 90 days of counts.
It learns what is usual
Each watch learns what is normal for it, hour by hour through the week, so a Monday morning is judged against Monday mornings, not a Saturday night. A new watch learns for about 3 weeks; simple starter rules alert meanwhile. Bring in past data and alerts start today.
Three kinds of alert
| Alert | What happened |
|---|---|
| Spike | The number rose far above usual. |
| Drop | The number fell far below usual. |
| Stopped | A source that reports on a schedule went quiet. A source that only sends when something happens shows a stop as a drop. |
How often it checks
Free checks every hour; Pro checks every 15 minutes.
Where alerts go
E-mail, Slack, a webhook your agent reads, or PagerDuty on Pro. Each alert says what happened in plain words, for example:
orders rose to 1,245 in the last hour. Usually about 300 on a Wednesday afternoon.
You stay in charge
Set your own limit for a watch. Tell CountWatch about a planned sale or deploy (ask your agent), and alerts hold while it runs. If an alert was wrong, press False alarm, and CountWatch learns from it for that watch. See When an alert fires and Planned changes and feedback.
For agents: this page as Markdown.